Your information has to come from somewhere. Sometimes the information you recieve needs to be reprocessed or rewritten in order to create an effective message.

I participated in a workshop with her a year ago and one of her biggest points centered around a very early project of hers. If I remember correctly it was a guide for janitors on how to perform certain cleaning tasks. There was a big problem with people mixing cleaning chemicals.

She reluctantly showed us slides of the final piece, which were very clean and modern(ist) in appearance. By all standards of visual quality, it looked very nice, a very good example of information design.

Unfortunately, the janitors kept screwing up and mixing chemicals and the project was unsuccessful. She realized a few years