{The following is the bulk of a post I just made to the TypeDesign
discussion list. I thought Typophile would be another good place to
bring this up.}
Over time, and proportionate to the so-called "democratization"
of type design, many of us have come to the sad conclusion that
the conventional model of "pay-then-get" is not in harmony with
reality in the case of fonts: they're too easy to pirate, highly
undervalued, and most of all there's no real way of trying the
product before you buy it.
As a result, some of us have turned to Shareware,
which in theory should accomodate us very well, but
in practice has come to suffer from two major flaws:
1. It's too divergent, covering all kinds of schemes.
2. It has a stigma of cheapness.
So I propose to re-focus the "get-then-pay" model, in order to
re-align the Shareware gambit. I call it a gambit because it's
essentially a trade-off between losing some sales to people who
would just buy the font outright (an increasingly rare breed)
versus gaining sales from the added access and the gifting of
trust to potential customers. This "gifting" is really a very
important advantage of Shareware, and can only help increase
sales and reduce piracy, because it puts a much higher price
on ethics, and removes the threat associated with the conven-
tional model, thus reducing animosity. People are much more
likely to be nice to you if you're nice to them.
First, we need a new name:
I came up with "honorware". It sounds nice, and expensive,
but not exclusionary. And the "honor system" is well-known.
Second, we need to define honorware very tightly in terms of
the customer, but very loosely in terms of the seller. This,
because we want the customer to know the ethical commitment
clearly, but we don't want to turn away designers: we need
critical mass to bestow respect upon the name and concept
of honorware.
Third, we need to make it seem justifiably more pricey than
Shareware. This might seem tricky, but I think if we spin
it right it's really not.
Now, when you try to think through the implementation of honorware,
it's actually pretty difficult to make it work; I was having a lot
of trouble getting the three requirements (priciness, convenience,
trust) to harmonize. But through some brainstorming, a "director" of
a major font house came up with the breakthrough concept: payment in
installments, with the option to cancel. This is a supremely elegant
way of allowing two key honorware concepts: accomodating the finan-
cial reality of users; allowing users who can't afford $100 but can
afford $20 to give us the $20, an not even feel very guilty.
So here's what I have so far:
1. The main concept is that the user gets to download a complete
working copy of the font, with no requirement whatsoever of
paying for simply having it. I think even *hinting* that the
font must be de-installed does more harm than good.
2. If the user likes it or uses it, he pays in one of 3 ways:
all at once; over a few weeks; over a few months. If the
user chooses an installment plan, he is reminded to pay
(or cancel - see below) at each period.
3. If the customer stops liking/using it, or for any
other reason, he can cancel, and stop paying. Period.
4. Although we shouldn't explicitly disallow people
from giving the font to somebody else, we should
try to encourage them to simply refer to the
original download site instead.
5. The EULA is up to the foundry, but gentleness is very
important: ideally, there shouldn't be any explicit
legal threats, just implicit ethical ones. There's
no use smiling if you're brandishing a baseball bat.
6. The post-sales support depends on the foundry, and
might vary depending on partial or full payment.
7. Embedding restrictions are up to the foundry,
but again, it's better to be nice, especially
since anybody can download the thing anyway.
You can't steal a gift.
Bottom line:
Being ethical is much more compelling than being legal,
and we can use this to increase sales (and make people
happier as a side benefit).
What now? Basically, to make this really work, enough of us
have to think it's a good idea, and certain people have to
hear us thinking it's a good idea, good enough to recruit
us to it, on the ground.
This is a great place to express support for honorware,
or even simply discuss -and maybe refine- it. Fire at will.
hhp