So today I received an email from MyFonts about a problem with my recent font release - Origins. Apparently a customer reported a problem - all of the lowercase letters in this font were showing up as alternates in the Font Book preview and the customer thought there was a general problem with the font because of this preview issue. (There isn't, just for the record, I and several others have tested it in different applications, but I can certainly see how someone else off hand might get this impression after installing it in Font Book and seeing that sort of preview.)
Confused and somewhat horrified, I launched Font Book and installed Origins (I usually use Suitcase Fusion for my font management, not Font Book) and lo and behold... all of the contextual alternates I had programmed into it were showing up instead of the standard lowercase letters. I asked a fellow designer and he said, "oh yeah, Font Book does that will all fonts that have contextual alternates" and sure enough, when I looked through my list of fonts - other designer's fonts, not my own - every font that has a set of contextual alternates previews that way in Font Book.
I did go back and took out everything in contextual alternates and made it into a stylistic set instead, however I'd really like to be able to use this opentype feature - but not if there are going to be complaints and/or misunderstandings because of a Font Book issue.
So what the heck do I do about this?! I performed some research online about this issue, and even went to the Mac store to ask about this, and didn't find anything. Is there a way to fix this when I generate the fonts from FontLab so it shows up correctly in Font Book's preview?
Any advice/wisdom/HELP that any of you awesome Typophiles could provide me with would be very much appreciated. Thanks!!!