That's what I thought! It looks like what you get when you don't embed the fonts into a pdf. This was driving me crazy.

He he. I feel better now. I don't understand why the cap height is so off - usually if anything caps are shorter than the ascenders, but here they tower over them. It wouldn't be such an egregious looking font otherwise.

Nicole, just use Times New Roman bold and a plus it will look better. Only type geeks will know the difference. Readers will be interested in the content of the message.