Typophile

Adobe PDF Help

feldhouse

Hey guys,

Totally off the subject of typography, but I have a question about PDFs.

I am trying to create editable fields and am able to do so inside Acrobat (I'm on 8 now, but created the form back in 6). I am able to edit the fields myself and save the PDF, however, when I send the form out to others, some are able to save it and some can't. For those who can't it gives a warning "Please fill out the following form. You cannot save data typed into this form. Please print your completed form if you would like a copy for your records."

I know the IRS has forms like this online. The same people who can't save my PDF can fill out the IRS' and save it. So I don't know what's going on. Does anyone have any ideas of what I'm doing wrong or not doing at all?

Thanks for the help!

John

Linda Cunningham

I've had this problem with a client before. You either need to downsave to an older version of Acrobat or they need to upgrade their copy of Reader.

feldhouse

I just tried to get her to upgrade to Reader 8 but she is still having the same issue.

Linda Cunningham

Hmmm. Perhaps the standard questions are in order: what platform/OS version/etc. is she running? We also had one person who had problems upgrading as well (there's one in every crowd, I guess), and I ended up having to save it as an Acrobat 5 document, because she was on an ancient PC. Worked then.

feldhouse

We're working on Windows XP company wide. I guess I'll try saving down to 4 or 5. Thanks for the help, Linda.

Linda Cunningham

Any time....

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