the 1st three paragraphs got lost somehow -- maybe someone can add them...

I licensed a font the other day, a recently released family of 10 weights * 2 styles * text + display version. I was a bit suspicious of the whole thing, as there didn't seem to be a PDF specimen available anywhere. But the introductory offer was a nice one, and the font seemed perfect for my purposes.

What I got was a font that, as expected, does have its qualities in some respects, but is kerned/spaced so horribly that it's pretty much useless for the application it was designed for -- it's meant to be a ›legible‹ sans for body text.

For example, in a string like Hertz/Watt, the lower end of the slash overlaps with the z, and its upper end overlaps with the W. In a word like pad, the a is considerably closer to the p than it is to the d ...etc. All these things a clearly visible at regular reading sizes.

If they said there's kerning and there isn't, you're entitled to a refund. If they refuse, name names.

hhp

Similar experience:
http://typophile.com/node/102939

> Similar experience

thanks, very interesting thread! Yes, I do know some of the best fonts come with no kerning at all because they're spaced so well. This is not the case here. What I think is the case is either (a) a font that would need kerning info, and was produced with it, but, due to some accident, doesn't come with it -- or (b) a considerable discrepancy between what the foundry vs. myself consider a »lovingly spaced and kerned« font.

I don't think there can be "best" without kerning. Note that even metal fonts took pains to address spacing exceptions.

hhp

First of all: in which app did you do your testing? Eg if you used InDesign you HAVE to use the Metrics option in Kerning, because that is the only way the values that have been put in by the designer will be used.

[tracking]

> you HAVE to use the Metrics option in Kerning

if I had accidentally used optical kerning instead, the results would look better (yes, it's that bad). As I mentioned, there is no OT kern feature (or kerning table) in the font at all, so, in this particular font, an optically kerned Te is an improvement over the default.

Tried ID and LuaLaTeX for typesetting (same problems); otfinfo and Fontlab for looking at the files themselves.

And are the bottoms of "z" and "/" off by like 2 units? AFAIR Frutiger used to make his "z"s a hair high & short, but somehow I don't think that's the case here...

hhp

Could be the kerning was pairs kerning, a la Type 1 fonts, and "somebody" made a OpenType format font out if it & forgot to "import kerning" -- make a proper OT kern table (I'm a limited skill FontLab sort).

That would explain the apparent absence of avowed love...

It could be a genuine error. I'd try contacting the support people at the foundry and explain the error.

it's solved now. I contacted the foundry=designer last night, and got a very nice reply within a few hours. They were aware of the problem, and had already provided MyFonts with replacement files, but apparently MyFonts hasn't updated the files on their server yet. One e-mail later, the foundry provided me with the replacement files directly. Great customer service; I'm impressed.

Good news.

hhp

That's good to hear. I licensed the same font through You Work For Them; hopefully they'll provide updated files soon.

I will note that doing something with love is not *necessarily* synonymous with doing it well.

That being said, I note that I would expect the left sidebearing of "a" to be less than the right. Also, that it is not unusual for the default spacing of the slash to step outside its advance width on both sides, which could collide with letters with minimal sidebearings such as z and W.

Updated family with corrected kerning and spacing have been provided to all distributors who carry Vaud, the family of typefaces mentioned here.